
Adams will be speaking at the 2009 Customer Experience Management Conference on February 26-27 in New York, and on March 19-20 in Chicago.
Program insert:
Managing the environment that creates the customer's experience in the Business to Business world in industrial, automotive, health care, electronics, safety, graphics and other industries with customers that range from small businesses to global multi-nationals is a challenge. From his years of experience as Director, Corporate Brand Management for 3M, Adams will address: